Returns & Exchanges

We want you to be happy with what you ordered. If something's wrong, here's how it works.

Eligibility

Contact us within 14 days of delivery if your item arrived faulty, damaged, or not as described.

How to start a return

Reach out via our contact page with your order number and a description (and photo, if possible) of the issue. We'll confirm next steps by email.

Refunds

Once approved, refunds are processed back to your original payment method.

Change of mind

Since items ship directly from our suppliers, change-of-mind returns are handled on a case-by-case basis — just get in touch.