Terms of service

Welcome to Nuvra ("we", "us", "our"). These Terms of Service govern your use of shopnuvra.co.uk (the "Site") and any purchase you make through it. By using the Site or placing an order, you agree to these terms.

1. About Us — Nuvra is an online retailer based in the United Kingdom. For any questions, contact us via our contact page.

2. Products and Pricing — We aim to display product information and pricing as accurately as possible. However, we do not warrant that product descriptions, images, or other content are error-free. Prices are shown in GBP and may change at any time without notice, though changes will not affect orders already confirmed.

3. Orders and Payment — By placing an order, you are making an offer to purchase a product, which we may accept or decline. Payment is taken at the time of order. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Shipping and Delivery — Estimated delivery times are provided on our Shipping & Delivery page. Delivery times are estimates only and not guaranteed. We are not liable for delays caused by couriers or circumstances outside our control.

5. Returns and Refunds — Our returns process is set out on our Returns & Exchanges page. As a UK consumer, you have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including a 14-day right to cancel most orders. Nothing in these Terms affects your statutory rights.

6. Intellectual Property — All content on this Site, including text, graphics, logos, and images, is the property of Nuvra or its suppliers and is protected by copyright and other intellectual property laws.

7. Limitation of Liability — To the fullest extent permitted by law, Nuvra shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. This does not exclude or limit our liability for death, personal injury caused by negligence, or fraud.

8. Changes to These Terms — We may update these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

9. Governing Law — These Terms are governed by the laws of England and Wales.

10. Contact — Questions about these Terms can be sent via our contact page.